The Hospital de la Familia (HdlF) is in Nuevo Progreso, in the department of San Marcos, Guatemala. HdlF is a 70-bed hospital with Guatemalan medical and non-medical staff who provide inpatient and outpatient healthcare. People from surrounding communities and as far away as Southern Mexico, travel long distances by foot, bus, and sometimes car, to receive care at the Hospital. Three full-time Guatemalan general medicine doctors provide year-round primary care, including obstetric care and ultrasounds, and assist with normal childbirths. These physicians also staff the emergency room, where common conditions treated are trauma, respiratory infections, and complications from diabetes. The general practitioners are instrumental in screening patients for surgery prior to the arrival of the U.S. medical-surgical teams and manage the postoperative care after the teams leave the hospital.

According to the CDC, basic health and nutrition services only meet 54 percent of the needs of the rural populations in Guatemala. Most health services are in the larger cities and are not accessible to the rural and indigenous peoples.

Each year, the Foundation coordinates and sends seven to nine U.S. medical teams to HdlF to provide surgeries and specialty care, otherwise unavailable in the region. The selfless efforts of the volunteers, both medical and non-medical, make this organization possible, and it could not be done without them. The teams are comprised of selected doctors, nurses, anesthesiologists, translators, and others, who work together with the Guatemalan staff to provide excellent care to as many patients as possible during the team visit. The teamwork and gratitude of the patients receiving care provides a truly life-changing experience for the volunteers and a better understanding of themselves as global citizens.